Disclaimer - True Spin Dental
266
page-template-default,page,page-id-266,ajax_updown_fade,page_not_loaded,,qode-title-hidden,qode-child-theme-ver-1.0.0,qode-theme-ver-7.6.2,wpb-js-composer js-comp-ver-4.6.2,vc_responsive

Disclaimer

The reasons to trust True Spin Dental are that the owner/operator is a practicing dentist and his son, our pricing is fair and at the lower end of the marketplace and we have spent a huge amount of time to develop supply sources that provide the highest quality parts (even though they cost us more).

 

Please understand that although we feel we meet or exceed manufacturer and industry standards, we are in no way affiliated with or endorsed by the manufacturers listed below. Additionally, we do not use parts obtained directly from these manufacturers.

 

Manufacturers: Star, Midwest, KaVo, Lares, W&H, Adec, NSK, Bien Air, Sirona, Athena, Champion, Dabi Atlante, Yoshida, Nobel Biocare, Aseptico. If there is any doubt please contact us.

 

Thank you. We look forward to developing a relationship with you.

 

Shipping and Delivery

All orders placed before 3pm EST will be shipped out that day. All other orders will be shipped out the following day unless otherwise notified. We use USPS as our primary shipping method and charge the actual shipping cost based on weight. No additional handling fees are applied to shipping charges.

 

If an item is not in stock at the time of purchase, the customer will be notified. Backorders will be filled when the item becomes available at no additional shipping costs to the customer. In the situation of an item being out of stock, the customer can choose whether to wait on the item or to be refunded for that portion of their order.

 

STANDARD – 3 TO 5 BUSINESS DAYS

USPS First Class Mail – This includes a delivery confirmation that can be tracked through our website. For orders over $250 a signature confirmation will be added at no additional charge.

 

EXPEDITED – 2 TO 3 BUSINESS DAYS

USPS Priority Mail – This includes a delivery confirmation that can be tracked through our website. For orders over $250 a signature confirmation will be added at no additional charge.

 

EXPRESS – NEXT DAY

USPS Express Mail – This includes a tracking number, signature conformation and insurance.

 

RETURNS & REPLACEMENTS

Returns are accepted for items that are in restockable condition. Items returned within 10 days of purchase will be restocked at no charge. Items can be returned up to 30 days of purchase, but will be charged a 10% restocking fee. Please contact for return authorization before sending the products back.

 

NONRETURNABLE ITEMS

  • Labor, service or installation – If a service was rendered we will work to solve or fix any issues you may have, but a full refund will not be given.
  • Items that are damaged or abused
  • Bearings or turbines that have been installed into a handpiece
  • New handpieces that have been opened or used
  • Special orders

International Shipping

International shipping requires a little more effort than sending a package across the Unites States. We do accept all international orders; however, all payments must clear before items are shipped.

 

International orders will be sent out via USPS Express mail unless otherwise notified. All duties and import taxes required are the responsibility of the purchaser. Shipments refused or returned due to any taxes or duties are subject to a restocking fee and the rest of the purchase amount will be refunded.